Privacy Policy

Effective Date: January 1, 2026

Your privacy is important to us. This Privacy Policy explains how personal information is collected, used, protected, and shared when you visit this website, schedule services, or engage in coaching services.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Information submitted through contact forms
• Information provided when scheduling appointments
• Payment-related information (processed securely by third-party providers) 

We may also collect limited non-personal information automatically, such as browser type, device information, and website usage data to improve website performance and user experience.

ONLINE SCHEDULING & BOOKING SYSTEMS

This website may use third-party scheduling or booking platforms to allow you to request or schedule coaching sessions. When you book an appointment, you may be asked to provide personal information such as your name, contact details, and session preferences.

This information is used solely to manage scheduling, communicate with you, and provide coaching services.

ONLINE PAYMENTS

If online payments are offered, payments are processed through secure third-party payment processors. We do not store or have direct access to your full credit card or banking information.

Payment processors may collect information necessary to complete transactions and are governed by their own privacy policies and security standards.

HOW YOUR INFORMATION IS USED

Your information may be used to:

• Respond to inquiries
• Schedule and manage coaching sessions
• Process payments
• Provide coaching services and support
• Communicate important updates
• Improve website content and functionality

We do not sell, rent, or trade your personal information.

CONFIDENTIALITY

Coaching conversations and information shared during sessions are treated with respect and discretion. While coaching is not therapy or counseling, confidentiality is a priority except where disclosure is required by law.

THIRD-PARTY SERVICES

This website may use third-party tools for:

• Scheduling and booking
• Payment processing
• Email communication
• Website analytics

These providers only receive information necessary to perform their services and maintain their own privacy policies.

COOKIES

This website may use cookies to enhance user experience. You may disable cookies through your browser settings.

DATA SECURITY

Reasonable measures are taken to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

YOUR RIGHTS

You may request to:

• Access your personal information
• Update or correct your information
• Request deletion of your information

Requests can be made using the contact information below.

CHANGES TO THIS POLICY

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

CONTACT INFORMATION

If you have questions about this Privacy Policy or how your information is handled, please contact:

Michelle Pope
michelle@michellepope.com

931-221-2784